Payment Assistance

What if I can't afford to pay?
If you are experiencing financial difficulties and having trouble paying your bill, please contact our Customer Support Team on 1300 443 735 to discuss ava...
Fri, 7 Nov, 2025 at 11:57 AM
Payment Options - Explained
LPE Payment Options: 1. By Phone – Call LPE on 1300 443 735 and provide your reference number. 2. BPAY – Use the Biller Code and Reference Number list...
Fri, 7 Nov, 2025 at 12:00 PM
Can I pay at the post office?
Payments can be made at your local Post Office using EFTPOS only.  Cash and Cheque payments are not accepted. 
Fri, 7 Nov, 2025 at 12:01 PM
Can I pay using a credit card?
Yes, you can make a payment at the Post Office, through our online portal, or by phone.  Please note: Credit and debit card payments are subject to a p...
Fri, 7 Nov, 2025 at 12:04 PM
Where can I pay in person?
Payments can be made at your local Post Office using EFTPOS only.  Cash and Cheque payments are not accepted. 
Fri, 7 Nov, 2025 at 12:22 PM
Can I pay with cash?
LPE does not accept cash as a payment method. 
Fri, 7 Nov, 2025 at 12:32 PM
Can I set up a recurring Direct Debit?
Yes, you can arrange a recurring Direct Debit by contacting our Customer Service Team on 1300 443 735 to discuss the payment amount, frequency, and start d...
Fri, 7 Nov, 2025 at 12:34 PM
Can I set up a Direct Debit?
Yes, you can set up a Direct Debit by contacting our Customer Support Team on 1300 443 735.  Alternatively you can also update your credit card expiry ...
Fri, 7 Nov, 2025 at 12:37 PM
How do I change my Direct Debit details?
Please contact our Customer Support Team on 1300 443 735 to update any changes to your Direct Debit details.  Alternatively you can also update your cr...
Fri, 7 Nov, 2025 at 12:38 PM
How do I cancel my Direct Debit?
Please contact our Customer Support Team on 1300 443 735 to arrange the cancellation of your Direct Debit.  Alternatively you can also update your cred...
Fri, 7 Nov, 2025 at 12:39 PM