Payment Assistance

What do I do when my Credit Card Expires or is about to expire?
To update the expiry date on your credit card, please contact our Customer Support Team on 1300 443 735. Alternatively you can also update your credit ...
Fri, 7 Nov, 2025 at 12:43 PM
Can I pay over the internet?
Payments can be made through online via LPE's website - https://localityenergy.com.au/pay-my-bill/ using a credit or debit card.  Please note: A pa...
Fri, 7 Nov, 2025 at 12:48 PM
Can I pay over the phone?
We can process your payment using a credit/debit card or directly from a bank account.  Please note: A payment processing surcharge applies to credit a...
Fri, 7 Nov, 2025 at 12:49 PM