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Knowledge base
Billing Queries
Billing Queries
20
Can I change from monthly to quarterly billing or vice versa?
Can I extend my bill due date?
Can I read my own meter?
Can I view a history of payments or bills for the past financial year?
Do you have Peak and Off-Peak rates?
View all 20
Concession Cards and Rebates
Concession Cards and Rebates
0
Payment Assistance
Payment Assistance
0
Power Outages and Safety
Power Outages and Safety
4
What to do if there is a disruption to your electricity supply?
Can I reconnect or turn on my own power?
Can I access my meter to check a read or read my own meter?
What do I do if I am in a Family or Domestic Violence situation?
Complaints and Feedback
Complaints and Feedback
0
Life Support
Life Support
3
What happens during a power outage if I have Life Support?
What do I need to do if I have Life Support equipment?
What should I do in case of a power outage and I have life support equipment?
Account Management
Account Management
0
LPE Broadband
LPE BROADBAND
0
Help Desk Software
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