If you have an eligible concession card, you certainly are entitled to a concession on your electricity account. If you have the following cards, you maybe eligible for the discount:

  • Pensioner Concession Card
  • Department of Veterans’ Affairs Gold Card (and receive the War Widow/er Pension or special rate TPI Pension)
  • Queensland Seniors Card
  • Commonwealth Health Care Card (Electricity Rebate only)
  • Asylum seeker status—residents will need to provide their ImmiCard details (Electricity Rebate only)

To be eligible, you must be the electricity account holder and also live alone or share your principal place of residence with (only) any of the below:

  • their spouse
  • other people who hold a Pensioner Concession Card or Queensland Seniors Card
  • other people wholly dependent on them
  • other people who receive an income support payment from Centrelink, the Family Assistance Office, or the Department of Veterans’ Affairs and who do not pay rent
  • other people who live with the cardholder to provide care and assistance, and who do not pay rent.


For further clarification, please read through the guidelines on the Qld Government - Electricity and Gas Rebate  or feel free to call our Customer Service Team on 1800 040 168.