Thank you for opting to pay LPE via Centrepay. In order to do this, I need you to confirm some information and provide consent where possible:
- Can you please confirm your CRN?
- Can you please confirm your Date of Birth?
- Can you please confirm the amount you would like LPE to debit and at what frequency i.e. weekly/fortnightly etc
- Can you please confirm which Centrelink payment you would like the Deduction taken from?
For me to proceed I need you to consent to the below:
Do you <Customers name> authorise the Department of Human Services to deduct <Agreed payment amount ($)> every <Agreed payment frequency> to pay LPE CRN number 555-114-624-H for electricity/water which we supply to you?"
YES/NO
- Thank you can you please confirm if you would like to set up a target amount or end date for your Deduction?
Please note: If you set a ‘target amount’ and the final deduction is set to be less than $2, the second last deduction will be increased to include the final amount. Do you agree with this happening?
YES/NO
"Australian Privacy legislation protects your personal information. Do you give permission for LPE to disclose your information to the Department of Human Services for the purposes of"
- checking your account number, billing number and the amount you want to pay; and
- reconciling your payment Deduction details"
YES/NO
Can you please confirm that you also consent for LPE to provide your correct account and billing number if required to the Department of Human Services if required"
YES/NO
Can you please confirm that you understand that:
- you can change or cancel your Centrepay deduction(s) at any time;
- further information can be found online at humanservices.gov.au/centrepay”
YES/NO
Telephone Consent:
"Consent script read and agreed to? <Yes/No>"
"Consent Date: <XX/XX/XX> Consent Time: <00.00.00 am/pm>"