Billing Queries
The billing cycle is agreed upon with the Body Corporate, and the entire site is read either monthly or quarterly. Any changes to the billing cycle must ap...
Fri, 17 Oct, 2025 at 2:27 PM
We are able to extend your bill’s due date by one week. If you need more time, please call our Customer Support Team on 1300 443 735 and we’ll be ha...
Fri, 17 Oct, 2025 at 1:14 PM
Typically no, due to safety reasons, and because the meters are owned by LPE, the meter box is normally kept locked. However if you have a meter locat...
Fri, 17 Oct, 2025 at 1:28 PM
LPE can provide a Statement of Account to outline your bill history and payments on your LPE Account via the following options:- 1. via our Online P...
Fri, 17 Oct, 2025 at 2:53 PM
Please note that our sites are billed typically on a flat-rate tariff unless otherwise stated on your bill.
Fri, 17 Oct, 2025 at 2:42 PM
There are a number of charges on a typical utility bill and will depend on what services are provided to the account holder. Typical Charges on a bil...
Fri, 17 Oct, 2025 at 2:59 PM
You can view our handy Utility Saver Guide to help reduce your household power consumption via the following link (add link). Alternatively please contact ...
Fri, 17 Oct, 2025 at 2:13 PM
You can find an easy guide on how to read your bill by visiting our website here: https://www.localityenergy.com.au/our-help-centre/how-to-read-my-bill...
Fri, 17 Oct, 2025 at 11:53 AM
LPE charges $2.75 (including GST) for postage and handling of bills sent via post.
Fri, 17 Oct, 2025 at 2:21 PM
If you have not received your bill, please contact our Customer Support Team on 1300 443 735 to confirm your billing address.
Fri, 17 Oct, 2025 at 2:26 PM