Billing Questions
Any questions relating to billing
Our website has a great example of how to understand your bill. You can click on this link --> How to Read My Bill
Sat, 9 Mar, 2019 at 11:22 AM
There are many variable factors in relation to high bills including: Length of the billing period - How many days are we billing for? Check that they are...
Wed, 30 Oct, 2019 at 3:19 PM
If you pay your electricity bills using a credit card, or any card that uses a credit card payment facility, LPE is charged a merchant services fee by your f...
Sat, 9 Mar, 2019 at 10:47 AM
Factors to consider when looking at high consumption:- 1. Length of the bill - could be a longer bill than normal 2. Weather conditions / Season - your ai...
Sat, 9 Mar, 2019 at 11:01 AM
You can view our Fees and Charges on our website by viewing Our Standard Fee Schedule Click the link --> Fees and Charges Schedule
Sat, 9 Mar, 2019 at 11:27 AM
Our default for bill delivery is email, however you can organise to have your bill posted as an option. There is a small postage and handling fee for each b...
Fri, 12 Jul, 2019 at 3:25 PM
An NMI is a National Meter Identifier - it has a unique 10 or 11 digit number used to identify every electricity network connection point in Australia. ...
Fri, 12 Jul, 2019 at 3:27 PM
As in LPE's Terms and Conditions, the Account Holder is responsible for all aspects of the account - bill payment, updating details, moving out, etc. I...
Thu, 27 Jun, 2019 at 12:00 PM
LPE charges $1.75 + GST for postage and handling.
Sat, 9 Mar, 2019 at 1:01 PM
Yes, LPE can organise this for you, just call our friendly Customer Service Team on 1800 040 168 to turn off this notification.
Sat, 9 Mar, 2019 at 1:03 PM